Working at ServiceRocket is more than a job.
But don't just take our word for it – explore what it’s like to wear the rocket on your chest:
Learn about our passion for helping the world love software directly from Rob Castaneda.
Rob started Customware in 2001, which became ServiceRocket in 2013, to provide exceptional training, support and utilization solutions for the world’s most innovative software technologies.
The four principles of Conscious Capitalism:
Learn more about Conscious Capitalism.
CEdMA (Computer Education Management Association) is the premier organization for training executives, managers, and professional on a management path within hardware and software companies.
Visit the CEdMA website to learn more.
The Technology Services Industry Association (TSIA) is the leading professional association of the technology services industry. Smart professional services companies join the TSIA to share best practices and contribute to the technology services community. ServiceRocket is an active member of the TSIA and also present at the annual Technology Services World conferences that are run by the TSIA.
Rob Castaneda, CEO and founder of Palo Alto’s ServiceRocket, has been named one of Silicon Valley’s youngest, best and brightest for 2014 – a ’40-Under-40’ chosen by the Silicon Valley Business Journal. In addition to this most recent accolade, Rob has previously been listed three times as one of Australia’s top ’30-Under-30’ entrepreneurs, received the Ernst & Young ‘Entrepreneur of the Year’ award and represented Australia at the G20 Summit for Youth Entrepreneurship.
Atlassian provides innovative enterprise software solutions including JIRA and Confluence. ServiceRocket works closely with our customers and Atlassian to provide a wide range of services including support, training, consulting and workshops.
Okta helps IT leaders transition from managing technology to designing and optimizing experiences for employees, partners, customers, and products. ServiceRocket is the trusted support partner for Okta, as well as for service delivery.
Puppet Labs is the leader in IT automation. Their software helps system administrators automate configuration and management of machines and the software running on them. ServiceRocket is a training, support and utilization partner for Puppet Labs.
Get Satisfaction is a simple way to build online communities that enable productive conversations between companies and their customers. More than 53,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase visibility and improve customer loyalty.
GoodData offers the world’s most powerful Cloud BI Platform, providing our customers and partners with operational dashboards, advanced reporting and data warehousing at a fraction of the cost and complexity of other approaches.
Zendesk is the cloud-based customer support service that is trusted by over 10,000 companies worldwide. Their goal is to fully democratize the “help desk”, making it possible for any company (small or large) to provide superior customer service while also empowering their customers.
The Technology Services Industry Association (TSIA) is the leading professional association of the technology services industry. Smart professional services companies join the TSIA to share best practices and contribute to the technology services community.
Contegix provides professional managed hosting solutions for enterprise applications and customers.With proactive, passionate support, Contegix’s service that is unparalleled in the industry. ServiceRocket has been working closely with Contegix for many years. They also host our website and cloud infrastructure.
We’re proud to work with the following companies and organizations. You can purchase ServiceRocket products and services through these partners. For information on becoming a ServiceRocket Authorized Reseller, please visit the Authorized Reseller Program page.
